The contacts page shows all of the contacts you have added in YouChat. If the contact is outlined in green, they are online. If a contact is red, they are offline. If a contact is gray, they are currently unavailable.
The Acesse page includes information about Acesse Marketing.
The settings page allows you to edit your first name, last name and YouChat ID. You can also click the link to change your password, or choose how long conversations are kept.
The chat page shows a record of your chats, with the most recent on top. You can click on any chat to view a complete history of your conversation.
How do I create an account? Creating a YouChat account is easy. Download the app and open it. Click on the “Create >” link on the login screen. Enter a YouChat ID into the form, along with a password and your email address. Your YouChat ID must be between six and 20 characters long, consisting of letters, numbers, and the special characters $, #, and !. If your YouChat ID is available, you will proceed to step two. You must enter your first and last name, and adding a photo and company is optional. To add a photo, click the button “Click here to add a picture” and either take a photo or select a photo from your phone. Why can’t I get the YouChat ID I want? Each YouChat ID is unique. If a YouChat ID is already taken, you will not be able to use the same ID. YouChat IDs must be between six and 20 characters long, consisting of letters, numbers, and the special characters $, #, and !. I registered for a YouChat account, why can’t I log in? You must provide an email address to create a YouChat account. Once you complete the registration form and click “Create,” a confirmation message is sent to your email. You need to log in to your email account and click the confirmation link. If you did not receive the confirmation email, you may not have entered the correct email address, and you will need to complete the registration form again.
How many YouChat accounts can I have? Only one account is allowed per email address. How do I add a contact? To add a new contact, click on the contacts tab at the bottom of the page. Click on the “+” link at the top right of the page, and enter the person’s YouChat ID. How can I tell if my contacts are online? Go to the contacts tab. If a contact is outlined in green, they are online. If a contact is red, they are offline. If a contact is gray, they are currently unavailable. You can send messages to offline contacts, and they will receive the message when they open YouChat. How do I change my password? There are two ways to change your password. If you are not already logged in to your account, you can click the link, “Forgot your password” from the login screen. A temporary password will be emailed to you. To change your password when you are currently logged in, click on the settings tab and click the “Change Password” link. How can I tell if my message was received? When a message is sending, a yellow bar will extend across the top of the screen. If the message does not get sent correctly, the message bubble will turn red.
What do I do if there is an error sending my message? If the bubble around your message is red, something went wrong and the message was not received. Unfortunately, the message has to be recreated and resent. How do I send photos? To send a photo, start a conversation with any of your contacts. Click on the media box to the left of the text box at the bottom of the page, and choose either "Choose From Camera Roll" to use a photo from your phone or "Take a Photo" to send a new photo. How do I send videos? To send a video, start a conversation with any of your contacts. Click on the media box to the left of the text box at the bottom of the page, and choose "Choose From Camera Roll" to use a video from your phone, or choose "Record Video" to record and send a new video. How do I send a voice message? To send a photo, start a conversation with any of your contacts. Click on the media box to the left of the text box at the bottom of the page, and choose "Record Audio" to record an audio message.
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